Call Center (Inbound & Outbound)

Call Center (Inbound & Outbound)

3H Global offers dynamic and tailored call center outsourcing services to meet the diverse needs of U.S.-based businesses. Whether you need inbound services for customer support or outbound solutions to enhance your sales, our professional agents ensure top-notch communication and client satisfaction.

Inbound Call Center Activities:

– Customer Service & Support

– Front Office Services

– Order Processing

– Inquiry Handling

– Complaint Resolution

– After-sales Support

– Appointment Scheduling

– Helpdesk Support

Outbound Call Center Activities:

– Telemarketing & Sales Calls

– Lead Generation

– Customer Retention Campaigns

– Survey & Feedback Calls

– Product/Service Promotion

– Debt Collection